AAA Solicitation Policy
In selling financial products, we will comply with the Financial Instruments and Exchange Act, the Act on the Sales of Financial Products, the Consumer Contract Act, the Trust Business Act, the Consumer Contract Act, and other relevant laws and regulations, and will conduct sales activities from the customer's perspective based on the following policy.
We strive to provide appropriate product information and easy-to-understand explanations.
We will take into consideration your knowledge of the product, your experience, your purpose in purchasing, your financial situation, etc., and will endeavor to provide you with appropriate explanations so that you can fully understand the product details and risks involved, while also striving to introduce products that suit your wishes and circumstances.
We place the trust of our customers first and foremost, and will not provide guidance that could lead to misjudgment, such as withholding important information or giving definitive explanations about uncertain matters.
Product information is provided from the customer's perspective.
We will endeavor to provide product information at an appropriate time, place, and method that will not cause inconvenience to customers.
We pursue customer satisfaction.
We will endeavor to reflect customer opinions and feedback in our product sales.
In order to ensure that we sell appropriate financial products to our customers, we will strive to acquire knowledge about relevant laws and regulations and products.

Important points to note regarding financial instruments transactions
Financial Instruments Business Operator Display
Agility Asset Advisers Inc. Kanto Local Finance Bureau (Financial Instruments and Exchange) No. 513
The Company engages in investment management business, investment advisory and agency business, and Type II financial instruments business.
Our company is a member of the Japan Investment Advisers Association and the Type II Financial Instruments Firms Association.
The compensation you will pay to us in connection with a financial instruments transaction contract will be determined through consultation, taking into account the specific product and contract type.
The securities we handle (real estate trust beneficiary rights, rights based on investments under anonymous partnership agreements, etc.) may result in a loss of principal or a loss exceeding the initial principal due to fluctuations in the price of the real estate, which is the ultimate investment asset, and fluctuations in rental performance, etc. In addition, there is no guarantee of principal or yield. Therefore, the customer bears the risk that the value of the securities they invest in will fall below the principal.
Complaint handling and dispute resolution procedures related to financial instruments transactions
We have implemented the following complaint handling and dispute resolution procedures for each type of business for which we are registered.

 

1. Investment management and investment advisory/agency services
   The Japan Investment Advisers Association (JIAA) will handle complaints and resolve disputes through complaint resolution or mediation. The JIAA also entrusts the handling of complaints and dispute resolution to the Financial Instruments Mediation Assistance Center (FINMAC), a non-profit organization.
    

2. Type II financial instruments business
   The Type II Financial Instruments Firms Association, a general incorporated association, will handle complaints and resolve disputes through complaint resolution or mediation. The Type II Financial Instruments Firms Association, a general incorporated association, will entrust the handling of complaints and dispute resolution to the Financial Instruments Mediation Assistance Center, a specified non-profit organization.